Privacy Policy
When you provide us with information through Rouge Bunny Rouge UK Ltd (the "Company") website (the "Site"), we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this Site is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information provided to the Company. It does not govern any other information or communications that may refer to the Company e.g., communications from the Company counters located within brick and mortar retail stores. This Privacy Policy was last updated on 03/08/2007.
1. Information collection
We do not collect personally identifiable information (the "Information") about you, except when you provide it to us directly or through a third party. For example, if you decide to complete an online survey you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday, gender and product and/or cosmetic concerns, and the brands and products you use.
Sensitive information is not generally sought through the Site. Such information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it in accordance with this Privacy Policy.
If you would prefer that we not collect any Information from you, please do not provide us with any such information.
2. Use of the Information
We strive to provide you with a full range of cosmetic products and services designed to meet your unique cosmetic needs. In order to provide you with this level of service, we may use your personal information in the manner described below:
a. Communications to serve you
If you elected to provide us with your contact information, e.g., by emailing our customer service department, we may provide you with service-related announcements concerning the Site or contact you regarding your customer service requests.
We may also contact you to respond to product questions and/or express views or concerns. These types of communications are necessary to serve you, respond to your concerns and to provide a high and constantly improving level of customer service that we aim to provide to our customers.
b. Opt-In Communications
In addition to the essential service-related announcements that we may send you as, if you opt-in when you submit the Information, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, cosmetic tips or promotions ("Opt-In Communications").
For example, we may look at products of your previous interest and attempt to tell you about promotions that might be of particular interest to you. If you wish not to receive such Opt-In Communications, please do not opt-in to receive these communications. Should you opt-in and later wish no longer to receive these communications, please refer to Section 13 (Choice/Opt-Out) below.
3. Use of the Information by Group Companies
We may share your Information with our affiliates and other divisions the Company that distribute and market its products (the "Group Companies") which may use this information provided they use it in accordance with this Privacy Policy ( please also refer to Section 6).
4. No disclosure of the Information for third party marketing without your consent
We declare that we will not provide your Information to third parties for their use in marketing their products or services to you without your consent.
5. Disclosure of the Information
a. Fraud protection and compliance with law
We may disclose any information, including the Information as we deem necessary, in our reasonable discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including the Information, with other companies and organizations risk reduction.
b. Service providers
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, data analysis firms and email service providers. Such third parties may be provided with access to the Information needed to perform their functions, but may not use it for any other purpose (please also refer to Section 6). Please note that any service providers which may be named in this Privacy Policy for your convenience are not our only service providers.
c. Special events
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit of the Site, the rules or terms and conditions for those events may indicate that the Information will be shared with third parties. By choosing to participate and submitting the Information with respect to such events, you consent to disclosure of the Information to such third parties. The Site is not responsible for and disclaims all liability for any use of Information you choose to provide to such third parties.
d. Business transfers
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including the Information, generally is one of the transferred business assets, and by submitting the Information on the Site you agree that your data may be transferred to such parties in these circumstances.
6. Transfer of data to other countries
The Group Companies and third parties referred to in Sections 3 and 5 who will receive your information only for the purposes set forth in this Privacy Policy, the third parties with whom you direct us to share your information with referred to in Section 4 and the databases in which your the Information may be stored both inside and outside the European Union ("EU").
By providing the Information to the Site, you acknowledge and accept that the Group Company or third party which receives your the Information may be located within a state or country which does not guarantee the same level of protection for the Information as the one in which you reside, however, we represent that we will contractually oblige the recipient to comply with the standard data protection rules of the EU.
7. Cookies, IP addresses, pixel tags & tracking technology
A cookie is a piece of data that enables us to track and target your preferences. We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience and your use of the Site. The cookie will be stored on your computer's hard drive until you remove it. We may use flash cookies to personalize your experience. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features.
We may also use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your the Information for credit fraud protection and risk reduction.
When you visit the Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on the Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your Information.
We are continuously working to make your experience on the Site better. To this end, we have retained conion media GmbH, Fruchtallee 23a, 20259 Hamburg, registered in the commercial register of Handelsregister Hamburg with registration number HRB 94454 to assist us in better understanding your use of the Site. The said company will place cookies on your computer to collect information on our behalf that will show us how you come to our site and how you use and navigate the Site. The said company is contractually required to maintain all information collected on our behalf in confidence. However, you may elect to limit or eliminate the data that the said company collects regarding your use of the Site by clicking here.
Some of our other business partners and service providers may also use cookies on their sites. For example, you may have clicked through to the Site from one of their sites. We have no access to, or control over, these cookies and do not accept any responsibility for such third party cookies. Please refer to the privacy policies posted on the applicable third party website to understand the third party's use of cookies and your options relating to those cookies.
8. Use of aggregate information
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing products and marketing plans. We may collect, store or accumulate certain information other than the Information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer such information with or to our affiliates, licensees and partners (please also refer to Section 6.
9. Children under 13
If you are under 13 years of age, you may browse the Site. However, you may not provide personal information to us. The Site is not designed for children and we do not knowingly collect the Information from any children under 13.
If you are under 18 years of age and you have any questions or concerns about this Site, please seek guidance from your parent or another responsible adult.
10. Links
The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on the Site. We encourage you to read the privacy policies of other websites you link to from the Site or otherwise visit.
11. Security
We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at facilities located across the world and not necessarily within the EU (please also refer to Section 6). If you have any questions about security at the Site, you can email us by clicking here.
12. Accuracy of and updating your Information
We will take all reasonable steps to create an accurate record of any personal information you have submitted through the Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information. You are responsible for keeping your information on file with us up to date. You may review and change the Information you provide to us at any time by emailing us.
13. Choice/Opt-Out
You may opt out of receiving future Opt-In communications when you provide Information to us. You may change your preferences at any time by clicking here or clicking the "unsubscribe" link at the bottom of each Opt-In Communication e-mail you receive.
Please note that this opt-out only applies to the Site Opt-in Communications and does not apply to communications to serve you (described in Section 2(a) of this Privacy Policy) or to other communications, which may refer to the Company, e.g., from a retail store.
14. Data controller
The information you provide to use will be managed by conion media GmbH, Fruchtallee 23a, 20259 Hamburg, Germany
15. Notification of changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.
16. Comments
We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email.
